Quick S-1 Teardown: nCino

The upcoming nCino IPO is an interesting story, and a good reminder that strong cloud/SaaS companies can be built outside of the usual Silicon Valley or NYC venture path (even with VCs on board)

(As a side note: we often do those S-1 summaries internally to keep tabs on the software IPO market, so my colleague Avery Klemmer and I figured we’d “open source” this one in case it might be interesting to others – thoughts and comments welcome. Our firm FirstMark is not an investor in nCino)


nCino is a refreshing example of a successful software company that’s built a little bit outside of what’s currently in favor in venture capital circles:

  • Vertical software:  Many VCs these days tend to prefer broad horizontal opportunities, with a concern that vertical software ultimately has a limited TAM, even a large one – but nCino is 100% focused on the banking market
  • Service heavy, no bottoms up GTM: nCino sells its products through AEs , with long sales cycles, and significant implementation services are involved
  • Platform dependency? Being built on top of someone else’s platform is often a concern for investors. nCino is built on top of Salesforce (like Veeva). They’ve seemingly safeproofed this relationship by reselling Salesforce products in their deals, and raising money from Salesforce, wnich is a large investor.
  • Not a Silicon Valley or NYC story:  Launched in 2012 by executives of North Carolina-based Live Oak Bank as a spin-off venture. Still based in Wilmington, North Carolina


  • Product: multi-tenant SaaS to digitize bank workflows including bank onboarding, loan origination, and account opening
    • Built on salesforce, currently on a 7 year license with them
  • Background: started in a bank, spun out in 2011
  • Market: $10B serviceable addressable market
  • Financial Results:
    • Revenue (FY18, 19, 20): $58M, $91M, $138M (54% CAGR, subscription growing at 65% CAGR)
    • $178.8M Q1 2021 run rate – on the lower end of the spectrum of recent SaaS IPOs
    • $35M of services revenue in FY20
    • Blended Gross Margin (FY18, 19, 20): 48%, 49%, 54%
      • Subscription Gross Margin (FY18, 19, 20): 67%, 69%, 70%
    • Net loss (FY18, 19, 20): $18.6M, $22.3M, $27.6M
    • Subscription Revenue Retention (FY18, 19, 20): 188%, 163%, 147% – strong “land and expand”
  • Customers:
    • 1.1K financial institutions on the platform
    • 290 total customers
    • Customers include BofA, Barclays, Santander, TF, as well as community banks and credit unions
    • 161 > $100K ACV customers
    • 21 > $1M ACV customers 
  • Shareholders:
    • Insight — 46.6%
    • Salesforce — 13.2%
    • Wellington% — 9.5%
    • CEO — 1.6%
    • Total raised: $213.2M from Salesforce, Insight, Wellington, T Rowe Price

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